IF YOU ARE UNDER THE AGE OF 21, PLEASE EXIT THIS SITE NOW.

All prices are in USD. Our products are intended for legal use only. You must be 21 years or older to browse this website and purchase products.

SURGEON GENERAL’S WARNING: Smoking Causes Lung Cancer, Heart Disease, Emphysema, and May Complicate Pregnancy. Quitting Smoking Now Greatly Reduces Serious Risks to Your Health. Smoking By Pregnant Women May Result in Fetal Injury, Premature Birth, And Low Birth Weight. Cigarette Smoke Contains Carbon Monoxide.

Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. These General Terms and Conditions (“Terms and Conditions”) are applicable to any use of the website www.woodenshipproduction.com and/or www.woodenship3d.com.com (“this website”), to any services available on the Website and to any and all offers, orders and agreements connected therewith (“Services”). All products on this website are intended for legal use and may not be used, or discussed in a manner that is illegal. As the consumer, it is your responsibility to know your local and state laws before making your purchase. This website reserves the right to request a scan of any customers photo ID for age verification before shipping an order. All of our products are intended for legal use by legal adults. You must be 21 years or older to purchase anything from this website. It is your sole responsibility to know your state and local laws regarding the possession and use of pipes and accessories. Although this site may be linked to other sites, this website is not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with linked sites, unless specifically stated therein. By entering this site you acknowledge and agree that the operators of this website may not have reviewed all the sites linked to this site and cannot be responsible for the content of any off-site pages or any other site linked to this site. Linking to any other off-site pages or other sites is at your own risk.

PURCHASES OF SMOKING PRODUCTS
If you purchase any smoking products from this website and you are under the legal age to purchase smoking accessories, you are subject to local prosecution and fines. Your legal guardians shall be solely liable for any damage resulting from any infringement of such applicable laws.

You agree that any smoking products, accessories, or supplies purchased by you will be used for lawful purposes, including tobacco and legal blend (as defined in your Municipality) use only and that it is legal in your country and/or state to purchase these products.

Use of these products is entirely at the risk and discretion of the user and this website will not be responsible for any use or misuse of the products sold herein.

SHIPPING
This website does not offer shipping to third parties as gifts or otherwise. We are only able to ship our product(s) to those who have purchased it and agreed to our terms and conditions. Therefore we will only ship to the credit card holders name and to addresses provided by them.

Retail Shipping
WE OFFER FLAT-FEE ($2.99) STANDARD SHIPPING IN THE USA. This fee covers a portion of the actual cost to ship to you, but not the entire cost.
Rather than charging you the entire shipping fee, we share that cost with you.

To help us further mitigate the cost of shipping, we use a weekly pick-up system, where purchases are packed and labled immediately, but are held (for up to a maximum of 6 days), until shipped in a weekly batch.
At this early time in our process, we are aiming for your order arrive to your doorstep 7 to 15 business days after your order is received.
We will ALWAYS strive to improve our shipping. Please bear with us as we do.

Wholesale Shipping

As with our Retail Customers, it is our intent to share the cost of shipping with you, our Wholesale Clients.
To this end, we use a custom shipping cost formula to try to balance the VOLUME of your Wholesale quantity shipment, with its WEIGHT and it’s DESTINATION DISTANCE, to produce a shipping cost that is fair to our Wholesale purchasers, and fair to us.
Our Shipping department is a living, evolving combination of brains, plugins, trial & error, website services, printer labels and tears.
We will ALWAYS be striving to balance your needs with ours.
We hope you will do the same for us, but we also hope that you won’t have to.

Get in touch with us if ANYTHING comes up. If it takes too long, costs too much, or just feels hinky, weird or wrong to you, we want to know.
WE WANT TO GET THIS RIGHT.

RETURNS & EXCHANGES
Due to the nature of our business, products purchased from this website are NOT eligible for a refund once the order has shipped, unless a mistake in production or packing was made by our team members.
We CANNOT accept used product returns under any circumstances.

If you think your order qualifies for a return or exchange, please reach out to store@woodenshipproduction.com and we’ll get you taken care of. If return is authorized by this website, you will be emailed a printable shipping label, which you will print out and fix to the package containing the (appropriately re-packaged) defective item to be returned.

You must provide an order number, and 2-3 clear photos of the damaged item as well as the packaging that was in the original shipment.
Once the condition of the item has been verified and a return has been authorized, this website will replace the damaged / incorrect item with a functional unit at no additional cost.
We may request that you send back the original defective item at no additional cost (we’ll provide a prepaid label)

RETURNING OF PRODUCTS
This website does not accept returns once the order has shipped, unless a mistake was made by our team members. We are not able to accept returns, exchanges or offer full or partial refunds for products that have been used. Please inspect all items prior to use. Once used, they cannot be returned for any reason. If you decide to send an item back, please be sure to package it the same way it arrived to ensure that it does not break on the way back to us. We recommend all return shipments purchase insurance covering the full amount of the order. If you chose not to purchase insurance and your shipment is damaged, this website can not offer you a refund. Once the item has been inspected and approved, a full refund for the purchase price will be issued. If you are returning an item due to preference and not a production or packing error (wrong product/DOA/piece missing) and you received free shipping, you will receive a refund equal to the full purchase amount minus the cost of shipping. Shipping and handling fees are non-refundable.

PACKAGE RETURNED TO SENDER
In the event your package is returned to sender due to invalid address, you can choose to have it reshipped to an alternate or corrected address. You will be charged for the cost of the postage. If your package was returned to sender, please contact store@woodenshipproduction.com to request a re-shipment.

REFUND ISSUANCE
Once we physically receive your return, If a replacement product is not to be sent back to you, a refund will be issued within 48 business hours. Please allow 2-5 days for your bank to clear the funds.

TERMS OF USE
This website may revise and update these Terms of Use at any time. Your continued usage of the Website after any changes to these Terms of Use will mean You accept those changes. Any aspect of the Website may be changed, supplemented, deleted or updated without notice at the sole discretion of the Woodenship crew.

Many of our products are based on designs that have been in use for decades, but our materials are new.
If you have questions, concerns or ideas about any of our products, we want you to feel free to reach out to us via:

Phone – 727-831-8223

email – shop@woodenshipproduction.com

or

via the CONTACT US message sender on the Nav Bar. 

  • How our materials deal with heat
  • How to clean our products
  • Instruction on product use
  • Ideas on how to improve our products

If you have a Coupon Code, you may apply the code to your purchase by clicking the “Have a coupon? Click here to enter your code” button at the top of the Checkout page and entering the code into the window.

The code will be received and the cart total will be adjusted automatically.

At the moment we can only accept payment for purchases via PayPal services. 

Customers with no PayPal funds available or who have no active PayPal account may still use their Visa, MasterCard, AMEX or Discover to pay for purchase, and will simply select the “Pay with Credit card” option in the PayPal window at checkout. This option will use PayPal to collect the purchase funds directly from your credit issuer.

If you have an active PayPal account with funds available, PayPal allows you to pay for your goods directly from your PayPal account, or choose to use the “Pay with a Credit card” option.